At Roam Igma, we are committed to delivering your order in a timely and reliable manner. Please read our shipping guidelines below.

1. Order Processing

  • All orders are processed after confirmation.

  • You will receive a notification once your order has been dispatched.

2. Shipping Methods & Delivery Time

  • We deliver orders through trusted courier partners.

  • Delivery times may vary depending on your location and order size. Standard delivery typically ranges between 3–7 business days.

  • Remote or rural areas may require additional time for delivery.

3. Payment Method

  • We currently accept Cash on Delivery as the only payment method.

  • Payment must be made in full at the time of delivery.

4. Shipping Charges

  • Shipping fees, if applicable, will be clearly mentioned at checkout before you confirm your order.

  • Any promotional offers such as free shipping will be communicated on our website.

5. Delivery Responsibility

  • Customers are responsible for providing accurate delivery information, including name, address, and contact details.

  • Roam Igma will not be liable for delays or failed deliveries caused by incorrect or incomplete information provided at the time of order.

6. Delays

  • While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions, logistical challenges, or regional restrictions may cause delays.

  • In such cases, we will keep you updated on the status of your order.

7. Damaged or Lost Packages

  • If your package arrives damaged, please notify us immediately upon delivery.

  • In case of lost shipments, we will work with our courier partners to resolve the issue promptly.

8. Contact Us

If you have questions or need assistance regarding shipping, please reach out at [email protected].